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Quality Manual · QM-01

Quality Manual

Top-level description of the management system against every clause of ISO/IEC 17025:2017.

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Purpose

This Quality Manual is the top-level document of the management system of [LABORATORY NAME] (referred to throughout as "the Laboratory"). It states the Laboratory's policies and describes, clause by clause, how the Laboratory meets the requirements of ISO/IEC 17025:2017, *General requirements for the competence of testing and calibration laboratories*. Detailed methods of implementation are contained in the procedures (SOP series), calibration procedures, forms and records referenced from each section.

What is inside

12 sections, about 16 pages when printed.

  1. 0. About this manual
  2. 1. Scope of the management system
  3. 2. Normative references and guidance
  4. 3. Terms and definitions
  5. 4. General requirements
  6. 5. Structural requirements
  7. 6. Resource requirements
  8. 7. Process requirements
  9. 8. Management system requirements
  10. Appendix A - Clause cross-reference
  11. Appendix B - Procedure index
  12. Appendix C - Quality policy statement

Before you use it

  • Replace every square-bracket token, starting with [LABORATORY NAME], [ADDRESS] and [EFFECTIVE DATE]. The full token list is in GD-01 Read Me First.
  • Have the content technically reviewed against how your laboratory actually works, then approved by the responsible manager before it becomes a controlled document.
  • Update the Word fields after editing so the table of contents and page numbers are correct: select all, then press F9.
  • Record the document in your own document register and set its review date.

Related documents

This is an original template published by ValiTrac. It does not reproduce the text of ISO/IEC 17025 or of any accreditation body publication, and it does not by itself confer or guarantee accreditation. Customise, review and approve it before use.