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Procedure · SOP-15

Handling of Calibration and Test Items

Receipt, identification, condition checking, protection, storage and return of customer items.

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Purpose

To define how the Laboratory transports, receives, identifies, inspects, handles, protects, stores, retains and returns or disposes of calibration items so that the integrity of the item is preserved, the interests of the customer and the Laboratory are protected, and items cannot be confused physically or in records.

What is inside

11 sections, about 3 pages when printed.

  1. 1. Purpose
  2. 2. Scope
  3. 3. References
  4. 4. Definitions
  5. 5. Responsibilities
  6. 6. Process overview
  7. 7. Procedure
  8. Records generated by this procedure
  9. Monitoring and performance indicators
  10. Assessment readiness notes
  11. Related documents

Records it generates

Applying this procedure produces the following records, which are the evidence an assessor samples.

  • –Item receipt and condition log, including deviations and customer consultations
  • –Photographs of damage
  • –Despatch and carrier records
  • –Damage, loss or confusion investigations

What an assessor looks for

The document closes with these points, so you can check your own practice before someone else does.

  • –Following an item physically through the areas and checking the label, the log entry and the segregation.
  • –Looking for unlabelled items on benches and shelves.
  • –Checking that a discrepancy at receipt was referred to the customer and the outcome recorded before work.
  • –Checking that specified conditioning was recorded.

Before you use it

  • Replace every square-bracket token, starting with [LABORATORY NAME], [ADDRESS] and [EFFECTIVE DATE]. The full token list is in GD-01 Read Me First.
  • Have the content technically reviewed against how your laboratory actually works, then approved by the responsible manager before it becomes a controlled document.
  • Update the Word fields after editing so the table of contents and page numbers are correct: select all, then press F9.
  • Record the document in your own document register and set its review date.
  • Delete the assessment readiness notes if you do not want them in your controlled version; they are guidance for you, not requirements.

Related documents

This is an original template published by ValiTrac. It does not reproduce the text of ISO/IEC 17025 or of any accreditation body publication, and it does not by itself confer or guarantee accreditation. Customise, review and approve it before use.