Certificate Amendment and Reissue Record

Purpose

Controls every amendment, reissue or withdrawal of an issued certificate: the reason, the approval, the form of the amendment, the link between the original and the amended document, the register update and the customer communication, per clause 7.8.8 and SOP-18 section 6.9.

What it covers

• Form of amendment
• Authorisation

How to complete it

1. 1.Raise for any change to an issued certificate, including customer-requested administrative changes.
2. 2.Record the reason and the Technical Manager's approval; where the change results from a Laboratory error affecting validity, record the FRM-13 number and customer notification.
3. 3.Select amendment document or full reissue; record the new certificate number and the required statements.
4. 4.Update the certificate register (original marked WITHDRAWN / SUPERSEDED) and the job file FRM-42; record the customer's confirmation of receipt and the request to destroy superseded copies.

Before you use it

• Replace every square-bracket token, starting with [LABORATORY NAME], [ADDRESS] and [EFFECTIVE DATE]. The full token list is in GD-01 Read Me First.
• Have the content technically reviewed against how your laboratory actually works, then approved by the responsible manager before it becomes a controlled document.
• Update the Word fields after editing so the table of contents and page numbers are correct: select all, then press F9.
• Record the document in your own document register and set its review date.

Related documents

• QM-01

  Quality Manual

  Top-level description of the management system against every clause of ISO/IEC 17025:2017.

• SOP-18

  Reporting of Results and Calibration Certificates

  Content, review, authorisation, issue and amendment of certificates and reports, including opinions and interpretations.

• SOP-31

  Use of the Accreditation Symbol and Reference to Accreditation

  Rules for using the accreditation body's symbol and claiming accredited status on certificates and marketing.

• FRM-29

  Calibration Certificate Template

  Certificate layout containing every element required by clause 7.8.2 and 7.8.4.

• CHK-01

  ISO/IEC 17025:2017 Gap Analysis and Self-Assessment

  Clause-by-clause self-assessment with evidence, gap and action columns.

• CHK-03

  Calibration Certificate Review Checklist

  Review gate for every certificate before authorisation and issue.

• FRM-01

  Master Document Register

  Register of every controlled internal and external document with revision, status and distribution.

• FRM-02

  Document Change Request

  Request, impact assessment and approval of a change to a controlled document.