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Procedure · SOP-09

Personnel Competence, Training and Authorisation

Competence requirements, induction, training, supervision, authorisation and ongoing monitoring of personnel.

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Purpose

To define how the Laboratory determines competence requirements, selects, inducts, trains, supervises, authorises and monitors personnel so that everyone who could influence laboratory activities is competent, acts impartially and works in accordance with the management system.

What is inside

10 sections, about 4 pages when printed.

  1. 1. Purpose
  2. 2. Scope
  3. 3. References
  4. 4. Definitions
  5. 5. Responsibilities
  6. 6. Procedure
  7. Records generated by this procedure
  8. Monitoring and performance indicators
  9. Assessment readiness notes
  10. Related documents

Records it generates

Applying this procedure produces the following records, which are the evidence an assessor samples.

  • –Job descriptions and competence profiles
  • –Induction and training records with effectiveness evaluation
  • –Competence assessments and witness records
  • –Authorisation matrix (current and superseded)
  • –Skills matrix and training plan
  • –Impartiality and confidentiality declarations

What an assessor looks for

The document closes with these points, so you can check your own practice before someone else does.

  • –Selecting a certificate and confirming the engineer and signatory were authorised for that procedure, range and location on that date.
  • –Examining a trainee's file to see how competence was built and evidenced before authorisation.
  • –Checking that training effectiveness was evaluated, not just attendance recorded.
  • –Interviewing staff about the uncertainty budget and sources of error in the work they perform.
  • –Confirming annual monitoring of authorised signatories.

Before you use it

  • Replace every square-bracket token, starting with [LABORATORY NAME], [ADDRESS] and [EFFECTIVE DATE]. The full token list is in GD-01 Read Me First.
  • Have the content technically reviewed against how your laboratory actually works, then approved by the responsible manager before it becomes a controlled document.
  • Update the Word fields after editing so the table of contents and page numbers are correct: select all, then press F9.
  • Record the document in your own document register and set its review date.
  • Delete the assessment readiness notes if you do not want them in your controlled version; they are guidance for you, not requirements.

Related documents

This is an original template published by ValiTrac. It does not reproduce the text of ISO/IEC 17025 or of any accreditation body publication, and it does not by itself confer or guarantee accreditation. Customise, review and approve it before use.