How to choose a calibration laboratory
Check the accreditation scope for the quantity, range and uncertainty you need, then weigh turnaround, certificate quality and out-of-tolerance handling.
Six checks
- Accreditation: by a body within the ILAC MRA, for calibration (not only testing).
- Scope: covers temperature (or your quantity) across the range you need, with a CMC at or below the uncertainty you require.
- Method: comparison in bath or dry block; immersion; whether they calibrate loggers as complete systems.
- Certificate content: uncertainty, k, traceability statement, conditions, as-found and as-left values, decision rule.
- Out-of-tolerance handling: do they notify before adjustment? Do they report both states?
- Logistics: turnaround, packaging guidance, whether on-site calibration is offered and how its uncertainty differs.
ValiTrac's laboratory finder checks these criteria against a small, individually-cited catalog of published accreditation scopes; for a laboratory not yet in that catalog, the accreditation body's own directory remains the authoritative source.
Start from your tolerance, not their brochure
The selection runs backwards from the decision the instrument has to support. If a logger polices an 8.0 °C limit against a ± 0.5 °C specification, the conventional target is a calibration uncertainty of about a quarter of that — 0.12 °C — and any laboratory whose scope can plausibly deliver it once your logger's own resolution and repeatability are added is a candidate. That single calculation eliminates most of the field before anyone is phoned.
| Check | Where to look | Failure looks like |
|---|---|---|
| Accredited for calibration, by an ILAC MRA signatory | The accreditation body's public directory | Accredited for testing only, or a body outside the arrangement |
| Scope covers the quantity, range, medium and method | The published scope, row by row | A bath row quoted for a logger job in a chamber |
| CMC at or below what you need | The scope's CMC column | A CMC quoted at the best point in the range |
| Accreditation current | The directory, not the certificate template | A symbol that outlived a suspension |
| Certificate content | A sample certificate, requested before ordering | No as-found, no decision rule, no named references |
| Out-of-tolerance handling | Ask directly | Adjusts as routine, reports as-left only, contacts nobody |
The question that tells you most
Ask how the reported uncertainty will be built up for your specific device. A laboratory that answers in a sentence — your logger's resolution contributes about 0.03, our chamber uniformity about 0.05, so expect around 0.13 at k = 2 — builds a budget per job. One that quotes its CMC and stops has probably not included your instrument in the budget at all, and ILAC-P14 says the reported uncertainty normally exceeds the CMC for exactly that reason.
Turnaround and the things that go wrong afterwards
- Agree the adjustment policy in the purchase order: no adjustment without contacting you, and as-found reported whether or not anything is adjusted.
- Agree the points. Accepting a laboratory's standard set gets you a certificate at temperatures convenient to generate rather than the ones your alarms sit at.
- Agree the decision rule, or ask for no conformity statement at all and make the judgement yourself against your own tolerance.
- Ask about turnaround honestly, including the queue rather than the bench time, and plan a spare instrument if coverage cannot lapse.
- Ask about packaging and transport. A reference PRT damaged in transit is a common and expensive failure, and who bears it should be settled before it happens.
- Ask whether they participate in proficiency testing or interlaboratory comparisons for your quantity. It is a reasonable due-diligence question and the answer is informative either way.
Frequently asked questions
- Is a cheaper non-accredited calibration ever acceptable?
- Only where the result does not need to demonstrate traceability — and under ISO/IEC 17025 or GDP that is rarely the case for measuring equipment that affects results.
References
- [1]ISO/IEC 17025:2017 — General requirements for the competence of testing and calibration laboratories
- [2]ILAC Mutual Recognition Arrangement (ILAC MRA)
General technical guidance written against the cited sources. It is not regulatory or legal advice and does not replace the applicable standard, guideline or a qualified reviewer's judgement.
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Find a laboratoryRelated articles
How to read a scope of accreditation
A scope lists, per quantity, the range, the calibration and measurement capability and the method — so it says what a laboratory can certify, and how well.
What is CMC in calibration?
Calibration and Measurement Capability is a laboratory's best-case uncertainty, not the accuracy of your instrument.
Questions to ask before sending equipment for calibration
Points, tolerance, decision rule, as-found reporting, adjustment policy, turnaround, packaging. Settle them up front and the certificate will be usable.